Problems

I have a Mac computer. I use Safari for my browser, but the "Browse" button doesn't appear on the More Options page of the graph
paper. However, when I switched to Firefox, although the Browse button is now there, the graph disappeared, In it's place is a
message to download Adobe Reader. I already had it installed, but downloaded an upgrade just to be sure. Still no graph.

Do you have any suggestions? Thanks.

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  Reply from  Anita's Husband

  Saturday, November 1, 2008 8:03 PM

  Unfortunately it sounds like there is something that is not compatible with the Mac. It will take me some time to research a solution to the problem. Go to top

  • Reply from mararcin

    Saturday, November 1, 2008 8:21 PM

    Thanks for your help. I've waited a long time for something like this; I can wait a little longer. :) Go to top

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    Reply from mararacin

    Friday, November 14, 2008 5:36 PM

    Do you have any news about how to use the graph with a Mac? No rush, I'm just interested if there is hope! Go to top

    • Reply from Anita's Husband

      Saturday, November 15, 2008 6:26 AM

      No luck yet. I haven't been able to get the PDF Plugin installed into Firefox on teh mac I have access to. Once I get that done, then I can start testing. Go to top

    • Reply from  Anita' Husband

      Saturday, November 15, 2008 11:23 AM

      It seems that Adobe Reader does not directly support plugins on the Mac. You can try downloading this and seeing if it works:

      https://addons.mozilla.org:443/en-US/firefox/addon/7518 Go to top

• Reply from mararcin

  Tuesday, November 18, 2008 8:24 PM

  Thanks for your help. I'm still trying to get this done. I've downloaded the plug in but can't open it, so I'm waiting for a response to my query.

  It never occurred to me to use Firefox, since my preferred browser is Safari. With Firefox I see the browse button, but nothing happens when I select a picture.

  I'll let you know how it works after I get the plug in installed.

  Thank you again. Go to top

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  Reply from mararcin

  Wednesday, November 19, 2008 4:50 PM

  OK, I got Firefox set up and I can see the picture under the graph, great!

  But, I can't download or print it. There is no toolbar, and if I do a print command I get your page with the graph area blank. With Safari, the toolbar is there, but no browse button.

  I'm sorry for all the trouble I'm causing, but I hope it will also help other Mac users in the future.

  Thanks for your continued help. Go to top

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    Reply from  Anita's Husband

    Wednesday, November 19, 2008 5:46 PM

    The only thing I can suggest is checking the settings in the Adobe Reader application. Specifically, see options for changing what is visible in the Toolbar. Go to top

    • Reply from mararcin

      Sunday, November 23, 2008 3:46 PM

      I can't get the Adobe menu bar when I'm on your site, so that doesn't work. If I open Adobe documents, the toolbar is fine, and as I
      said, when I open your site with Safari, I get the toolbar. If I could just combine the Safari and Firefox displays I'd be delighted.

      I'll try again when I get home to my older desktop. Some things work better on older Macs and this may be one of them. I'll let you
      know in a couple of months if it works.

      Thanks again for all of your help with this. Go to top