Problems

If you are having problems with this site or stitch related problems, here's where to ask for help or report the issue.
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Graph Paper
Sun, Dec 8, 2013 4:48 PM
Posted by Phillipa Barrass
Hi , I am having difficulties using the graph paper. Regardless of what size I change my original jpeg, the screen remains blank. I have ensured my Adobe reader is up to date, but nothing. Not had a problem in the past. Any ideas what's going wrong? Thanks
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    Reply from Anita's Husband
    Sunday, December 08, 2013 5:04 PM
    Are you getting to the point where you see the grid? If not, that means you don't have the plugin installed. If you are using Chrome, you will need to disable the default PDF viewer since it does not work correctly with the site. Go to top
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      Reply from P Barrass
      Monday, December 09, 2013 1:38 PM
      Hi,

      I normally use Chrome, but have been using Internet Explorer for the last few months for this website only as it's the only one that worked for me. I've checked I have Adobe installed, that's all OK. Still no picture (also tried reducing the size of the image). Can't understand how it used to work, now doesn't? Your help is much appreciated. Go to top

      • Reply from Anita's Husband
        Thursday, December 12, 2013 5:40 AM
        I know Microsoft has just pushed Internet Explorer 11 out but I'm using it without any issues. Do you know what version of IE you are using? Please confirm that when you view the page, you don't immediately see the grid paper. Also does the link below work for you?

        http://plugindoc.mozdev.org/testpages/pdf.html Go to top