If you are having problems uploading images to your gallery, downloading patterns, questions regarding graph paper, or other problems with any other part of the site, here's where to ask for help or report the issue.
Note any discussions regarding the distribution of copywritten materials will be removed. Advertisements, sales-related, trade, swap, blogs, other groups, or other photo site link postings will be removed also. No cross posts allowed.
Problems Message Board
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Cyberstitchers Mailing List
Thu, Nov 26, 2015 5:20 AM
Posted by Dawn
6 Replies
I'm enjoying the lovely new look for nice! However, I have noticed I don't seem to be getting emails showing Today's Posts any more. I checked and I am still on the mailing list. I don't know if it's just me or if others have noticed the same thing-please... Read Post Go to top
DMC colours
Mon, Oct 19, 2015 5:34 PM
Posted by Glynis Laughlin
0 Replies
Recently purchased one of Heritage Crafts Silhouettes Early Shift. Confused that two symbols seem to stand for the same colour Dark Beaver Grey. When I cross checked with Anchor alternatives found one was UI Dark Beaver Grey. What does UI mean? ... Read Post Go to top
what color replaced dmc 968
Mon, Aug 31, 2015 7:55 PM
Posted by Diane Mosley
0 Replies
What color replaced dmc 968 ... Read Post Go to top
Thu, Aug 27, 2015 9:44 AM
Posted by jo
0 Replies
I'm working on Nora Corbett's Adia, the Garden Fairy. It calls for overstitching on the wings. I think that means going over many stitches instead of one as in backstitching. I'd like someone to confirm this before I continue. Also, for anyone looking to do the project it calls for... Read Post Go to top
Floss List for personal graphed projects
Fri, Jul 24, 2015 11:29 AM
Posted by lv2stitch
1 Reply
Good morning. I am new to the stitch world and so far very excited about my project. When you graph your picture does the site have a tool to create the floss list needed for that pattern?... Read Post Go to top
Other Designer
Fri, May 22, 2015 12:55 PM
Posted by Barb Kantola
8 Replies
I have tried and tried and tried I don't know how many times to type in My Big Toe for a designer. I've highlighted the other designer and that doesn't work. I cannot type in My Big Toe. Any suggestions? The piece is really cute. It says Housework a waste... Read Post Go to top
Sun, May 3, 2015 4:14 AM
Posted by peggy
4 Replies
I bought a counted cross stitch kit and am terribly disappointed in it. Not all of the thread was included and I was unable to find some of the colors that were required and on the list. All of the thread was in a ball but with so many very... Read Post Go to top
converting low number J&P Coats to DMC
Thu, Apr 23, 2015 2:31 PM
Posted by Elli
1 Reply
Hi, I'm new to this site and already love it! I have some low number JP Coats floss that I cannot find on any charts; 175 and 106 among others. Are these new colors, perhaps old and no longer pertinent, or are my charts too old? I emailed this question... Read Post Go to top
Using Adobe Reader to convert small patterns to larger symbols
Mon, Mar 30, 2015 4:17 PM
Posted by RCV
0 Replies
Used Adobe Reader to convert charts with tiny symbols to a larger readable chart. Worked fine. Lately it does not. Has anyone had this problem? I wonder if it is the version 11 update. I used to copy the chart on Adobe, select Zoom, then Marquee Zoom, then take a... Read Post Go to top
Fabric Size Calculator
Thu, Mar 5, 2015 2:08 PM
Posted by Judy
2 Replies
Anita, I tried to use the fabric size calculator but it kept telling me the fabric size was not the right integer. I changed it to decimals (over on the right) because it would accept 11 1/2 (11.5) and I put in 17.0 but I never could get it to... Read Post Go to top
DMC to Anchor Conversion
Thu, Dec 18, 2014 7:05 AM
Posted by Inderpreet
5 Replies
While using the conversion chart from DMC to Anchor, I found out that for some DMC numbers the respective Anchor numbers that have been provided actually do not exist. Can you please help me with this?... Read Post Go to top
need help telling the difference between colors
Sat, Dec 13, 2014 11:28 PM
Posted by Tanya
5 Replies
i am having issues telling the difference between the colors, is there a color chart that i can just type in the number of the colors and it show me the color, please help ... Read Post Go to top
Free Graph Paper
Fri, Dec 5, 2014 5:44 PM
Posted by WoolRanch
1 Reply
I'm trying to get the graph paper to have 7 stitches per inch, but when I select that option and click 'update', the squares are 10 x 10.... Read Post Go to top
Difficulty uploading
Tue, Dec 2, 2014 6:00 PM
Posted by Tracy
8 Replies
I'm having issues when I'm trying up post a new project completion. At the top it gives me the notice of "fix the error and try again" but does not indicate what is missing (all mandatory areas of information have been added). Then will receive this error when I hit... Read Post Go to top
complex pattern - how to keep track of where I am
Mon, Nov 17, 2014 9:02 AM
Posted by VK
6 Replies
I have a custom-designed pattern that is 60 floss colors. I would love some suggestions of how to keep track of where I am and how to find all symbols of the floss I am working with. I currently use a pencil and cross out the stitch I just completed.... Read Post Go to top
finished picture looks different than picture on kit
Wed, Sep 24, 2014 11:09 AM
Posted by Wendy Stirling
8 Replies
I buy kits from different web sites and I find that the colors they put on the color chart on the pattern is darker than the colors on the finished picture on the box of the kit. I usually have a problem with a darker face. On my latest one... Read Post Go to top
Downloading Free Patterns
Sun, Sep 14, 2014 11:57 PM
Posted by NANCYE G
3 Replies
As I was looking through my patterns for my next project I came across something from "passionbroiderie77." It was a free graph so I checked to see if they had other charts. They do. I tried to download a couple others and cannot figure out how to do it. The... Read Post Go to top
Converting J.P. coats to DMC
Sat, Sep 6, 2014 11:47 AM
Posted by Merle Petersen
2 Replies
I have some J.P. Coats thread that was given to me. I never use J.P.Coats. I always use DMC. Love the colors best, pulse that's what Walmart sells. How can I change it over. I really don't want to thro all this thread away. Can you please help me. Thank... Read Post Go to top
Attn: Anita's Husband
Mon, Aug 25, 2014 5:01 PM
Posted by NANCYE G
3 Replies
In the past few days I have sent three items to be posted. All of them have come back to me via MALE DAEMON saying that I could not connect to your site. However, when I look I can clearly see my posts on your site. Any idea if this... Read Post Go to top
Washout Coth Marker
Sun, Aug 24, 2014 2:57 PM
Posted by NANCYE G
0 Replies
HELP!!!! For years and years I have used a Washout Cloth Marker to mark the horizontal and vertical center line of my cross stitch squares. In fact, I have been using the same pencil forever. Today, I washed three recently finished projects, by hand, and indepent of each other. I... Read Post Go to top
Help with Candamar kits
Sat, Aug 16, 2014 11:45 PM
Posted by she zamora
2 Replies
I recently purchased a kit for Thomas Kinkade's Light of Peace Counted Cross stitch. The kit was copyrighted in 1997. This kit has a bunch of floss all bundled together so when i tried to go online to look at thread colors trying to match them with The colors that... Read Post Go to top
floss colors
Sat, Aug 2, 2014 1:50 PM
Posted by Valerie
1 Reply
how can i find out what colors are in the 105 skein embroidery floss Jumbo value pack? the numbers do not match any of the charts the numbers are like 00112 00110 00169 00167 and so on please help thank you... Read Post Go to top
Difficulty with 1/4 sts
Fri, Jun 27, 2014 1:12 AM
Posted by Connie
1 Reply
I am new to cross stitch and am most comfortable using 14 ct aida but find I often have difficulty getting the needle through the center of the square to form a 1/4 st - can anyone help me? Thank you.... Read Post Go to top
Color conversion wrong... Help please
Mon, May 26, 2014 3:49 PM
Posted by Lyn
3 Replies
I've been working on a Dimensions kit (Passion Flower Angel). I ran out of pale green. From the websites conversion chart I went to AC Moore and obtained DMC thread. Dimension code was 6052 DMC code was 369 (very lt pistachio green). I did some more pale green stitches and... Read Post Go to top
Difficulty doing free hand wording on 14count Aida
Wed, Feb 26, 2014 1:14 AM
Posted by Gayle Jago
4 Replies
Thanks Judy I am going to pick it up and try again... Read Post Go to top
Lettering on pattern.
Thu, Feb 20, 2014 1:10 AM
Posted by Gayle Jago
1 Reply
I am stitching a pattern that is to be a wedding gift. It is standard cross stitch and half stitch in background. But, there is black lettering in forefront which says "Happy Ever After". Problem is that the pattern called for 14 count aida but the lettering is free hand... Read Post Go to top
Frustrated with Pattern
Fri, Feb 14, 2014 2:18 AM
Posted by Barbara Callahan
4 Replies
I am working on an 18count cross stitch. Never again will I purchase one that is 18 count. It is almost impossible to do the stitches, they are so tiny. my stitching looks terrible. I am getting very frustrated with this pattern and ready to throw it out. Any suggestions?... Read Post Go to top
Graph Paper
Thu, Dec 12, 2013 5:40 AM
Posted by Phillipa Barrass
3 Replies
Hi , I am having difficulties using the graph paper. Regardless of what size I change my original jpeg, the screen remains blank. I have ensured my Adobe reader is up to date, but nothing. Not had a problem in the past. Any ideas what's going wrong? Thanks... Read Post Go to top
I need to find a conversion chart for Janlynn to DMC.
Thu, Dec 5, 2013 5:31 AM
Posted by Margaret Munro
1 Reply
Where can I find a conversion chart to convert janlynn colors to DMC colors? Thank you... Read Post Go to top
free graph paper - where is save button
Mon, Dec 2, 2013 5:49 AM
Posted by cfk
4 Replies
I uploaded my picture to the free graph paper but i cannot find the SAVE button to save it to my computer. I would like to save it as jpg.... Read Post Go to top
Free graph paper
Sun, Oct 27, 2013 4:50 AM
Posted by Kristi
1 Reply
I am a new user to your website. I have tried using the free graph paper feature, but nothing happens when I change the settings, nor is there a toolbar or a print button showing. Have I missed something?... Read Post Go to top
Colorfast embroidery floss brands?
Mon, Sep 23, 2013 9:02 AM
Posted by Susan
2 Replies
I need to know if JP coats floss in the mixed color packages are colorfast. Don't want to embroider a pillow case and have the colors run when i wash it. ... Read Post Go to top
Printing Deminsions to DMC check list
Mon, Aug 12, 2013 4:01 PM
Posted by Cecilia
3 Replies
I do not have Internet Explorer to print from. I have Fire Fox and when I try to print using the friendly printer version it only prints one page of paper which is just a waste of time and paper. I even changed the number from 50 to 100 per... Read Post Go to top
Graph paper problems
Sun, Jul 7, 2013 10:33 PM
Posted by Pamn Ravenscroft
3 Replies
I'm trying to print a whole page of graph paper, but all I get is a postage stamp (or smaller) size. Looks like a sample of what the print will look like. (I am by far and away NOT a computer geek so please be kind and simple in your... Read Post Go to top
DMC checklist
Tue, Mar 26, 2013 5:38 AM
Posted by Karen
1 Reply
Hi, I was printing off the DMC checklist from the "Printer version" and page 4 comes out wrong. Is there some way to correct this? I guess I can always just write out the missing numbers from pg 4. Thanks for any help.... Read Post Go to top
cant download tuck pillow pattern maker
Sat, Mar 16, 2013 9:34 PM
Posted by Rita
1 Reply
I have tried for several days to download the tuck pillow pattern maker for cross stitch. I have been using it from time to time for a couple of years now with no problems. Any help???... Read Post Go to top
March Cupcake
Fri, Mar 1, 2013 11:29 PM
Posted by Shelley
3 Replies
I am unable to download this pattern as a PDF file...I have no trouble downloading other files so it appears to be a problem with just this pattern. Is anyone else having trouble?... Read Post Go to top
getting smaller size image on graph paper?
Thu, Jul 7, 2011 8:07 AM
Posted by vicki
4 Replies
Hi. First let me say I absolutely love the graph paper function. Thank you so much for doing that and for making it available free of charge. Is there a way to change the size that the image prints on the graph paper? I want 14 stitches per inch, but... Read Post Go to top
About floss colors
Thu, May 26, 2011 4:58 AM
Posted by Tamra Chase
1 Reply
Hi, So i should try to match up my j.p. coats floss colors with my DMC color chart? Even though i don't know what the color is called because the numbers of my j.p's don't match up to thier catorgorized numbers of todays list? Tamra... Read Post Go to top
How do i get the colors of some of the older J.P. Coat embroidery floss?
Wed, May 25, 2011 1:17 PM
Posted by Tamra Chase
1 Reply
I'm trying to find a list of colors, for my older J.P coat embroidery floss, ie. example:I have floss 51c, 264, 81b and so on of J.P. Coats and i don't know their exact color because they are not on the j.p. coats color list? Please help?? Thank you Tamra... Read Post Go to top
Golden Bee Stitchery
Mon, May 23, 2011 4:46 AM
Posted by Pauly
3 Replies
I have kit # 60411 Lace Heart and Roses and need some of the color floss #6051 they call light green. The problem is I have know idea what floss they use. Can anyone help me with this?... Read Post Go to top
Linking to Stitching Tools page
Tue, Mar 1, 2011 8:21 PM
Posted by Liz Stamp
3 Replies
Hi! I am a member of the Redwood Stitchers chapter of the Embroiderers' Guild of America. I was wondering if we could copy the Stitching Tools page to our next Newsletter. If not, we would like to give the link to your site However, showing that first page would... Read Post Go to top
Working with graph paper
Tue, Jan 11, 2011 4:57 AM
Posted by Roz
2 Replies
I would like to make a graph paper pattern of our old church back home and would like to know how to do this on your site. I need 13 to 14 blocks by 18 blocks (with 10x10 spaces in each block). I would like to do it for a... Read Post Go to top
Are you accepting any new registrations at this time?
Fri, Oct 1, 2010 12:20 PM
Posted by Margie
1 Reply
Hi Anita ~ I was wondering if you are accepting any new registrations for your site at this time? I am on your site all the time, in fact I keep it up on one of my tabs in my browser always and I would love to take part in... Read Post Go to top
Viewing and Downloading patterns
Sun, Jul 11, 2010 10:23 AM
Posted by Linze
7 Replies
I love the patterns, but have for the last few days been unable to view or download any patterns. I want to stitch the Stitch Alphabet by Velda, but cannot check for the new letter patterns that are uploaded to the site. Please advise.... Read Post Go to top
free chart downloading
Sun, Jul 4, 2010 8:59 AM
Posted by annie scalzo
1 Reply
When downloading the free charts, the symbols are so small, it looks almost like a solid picture. I can't read them.... Read Post Go to top
making a circle
Thu, Jun 3, 2010 9:12 AM
Posted by Nikki
3 Replies
Does anyone have any tips for cross stitching a towel. I made my own pattern for a towel and just want some hints on one of my designs, circles ughhh (tennis ball)... Read Post Go to top
Where do all unwanted Charts go to?
Wed, Feb 24, 2010 5:45 PM
Posted by Luba
1 Reply
I had posted a chart last year in April and it's no longer posted. What happen?... Read Post Go to top
Janlynn conversion chart
Mon, Feb 15, 2010 6:17 AM
Posted by Janelle
1 Reply
I have several patterns from Janlynn that I want to convert to DMC, but all they have are color names and do not match up with DMC. I hsve been to the Janlynn web site and they have a few listed, but not the ones I need. If anyone out... Read Post Go to top
Problem with PC Stitch Viewer Interference
Wed, Sep 16, 2009 9:16 PM
Posted by MaryJane
2 Replies
I downloaded PC Stitch Viewer to display patterns. When I try to use my current PC Stitch 6 program afterwards I get errors loading program. If I use my PC Stitch program I get an error trying to view your patterns. I am stuck.... Read Post Go to top
Floss Key
Tue, Sep 15, 2009 5:05 AM
Posted by Sam37
1 Reply
Where is floss key for the free patterns.... Read Post Go to top
What kind of floss nr.
Mon, Jul 13, 2009 7:36 PM
Posted by Katrin
1 Reply
Hi, I'm new to this sewing thing and I was looking at some of the free patterns on this site. But where can I find out what color the floss nr is???... Read Post Go to top
Printing enlargements
Fri, May 29, 2009 11:18 AM
Posted by Bev Astles
1 Reply
I did finally get a 5x7 on the overlay by removing all other paper from my scanner and making it a landscape version. Now I'd like to print out at 200% so I can easily see the color for each block. It enlarges to 200% on teh PC but the... Read Post Go to top
14ct overlay with 5x7photo
Fri, May 29, 2009 11:08 AM
Posted by Bev Astles
1 Reply
This is a fantastic service, but I can't get my 5x7 photo to print in the overlay that size it prints out 5.75 L by 4.25H. I have tried various percentages, actual size,etc. The photo either fills the graph paper or the 5.75 by 4.25... Read Post Go to top
Tuck pillow problem
Thu, May 28, 2009 5:19 AM
Posted by Sheila
1 Reply
I filled in my info for the tuck pillow pattern, I got the preview, but when I tried to go to the print (full size) view, everything clears and no pattern. Help please??... Read Post Go to top
grid paper
Tue, May 26, 2009 5:01 PM
Posted by Pamela
1 Reply
I can't seem to get the underlay feature to work with the grid paper. Any suggestions?... Read Post Go to top
Having problems
Wed, May 6, 2009 12:11 PM
Posted by Rhonda
1 Reply
Hello. I am a new stitcher and I am new to this site. Altho you have many nice patterns, I'm finding it hard and having problems finding out where the color code is on each pattern. Can someone please tell me?... Read Post Go to top
Do you have to join to post messages?
Tue, Mar 17, 2009 4:14 PM
Posted by Kathy
1 Reply
I posted 2 messages - one in Patterns and one in Cross-Stitching and I don't see them - What am I doing wrong or does one have to log-in? I'm confused HELP Please... Read Post Go to top
New Conversion Charts
Thu, Mar 12, 2009 10:04 PM
Posted by Jean Bartlett
9 Replies
Thank you for the conversion charts! What a great tool.... Read Post Go to top
HELP - My idea is in shambles!
Sat, Mar 7, 2009 6:28 AM
Posted by Cheri
2 Replies
I'm probably not supposed to use profanity so I'll just say poop! Here's my situation. I've stitched 4 angels, each 3 x 3, for each of the seasons. I put a small amount of stuffing in each and fringed around each one. Here's my disaster. I have a really cute... Read Post Go to top
free pcstitch pattern viewer
Fri, Mar 6, 2009 9:15 PM
Posted by Nancy Feemster
2 Replies
I have been trying to download the free pcstitch patternviewer for several days. I tried it on my laptop and desktop. Neither one will finish the download. It never goes beyond 3%. Can anyone tell me what I might be doing wrong, or what I can do to get it... Read Post Go to top
color key and symols for charts
Fri, Feb 6, 2009 6:00 AM
Posted by gloria
1 Reply
How do I get the color and symbols for stitching each chart. The chart printed, but no color key and symbol... Read Post Go to top
pattern viewer vs pattern maker
Tue, Dec 23, 2008 11:39 PM
Posted by Robin
2 Replies
When ever I try to download a pattern I receive a message that PatternMaker does not recognize this pattern but when I look at PCStitch Pattern Viewer my patterns are there that I have previously downloaded. My question is, can I uninstall HobbyWare Pattern Maker and still be able to... Read Post Go to top
Graph paper underlay feature
Sun, Nov 23, 2008 3:46 PM
Posted by mararcin
9 Replies
I have a Mac computer. I use Safari for my browser, but the "Browse" button doesn't appear on the More Options page of the graph paper. However, when I switched to Firefox, although the Browse button is now there, the graph disappeared, In it's place is a message to download... Read Post Go to top
Free graph paper underlay feature
Sat, Nov 1, 2008 5:14 AM
Posted by ilecra
1 Reply
Hi, I'm technically challenged. I can't figure out how to use the underlay feature of the free graph paper. Help, please.... Read Post Go to top
where is the key?
Tue, Sep 30, 2008 6:10 PM
Posted by one happy stitcher
3 Replies
when i download a pattern i am not getting a color key chart. am i doing something wrong or is there color key available>... Read Post Go to top
Copy Link
Sat, Sep 6, 2008 10:28 AM
Posted by Mary
1 Reply
Would someone please explain to me what the "Copy Link" is for? I thought it would tell you where to find the design. Also, the "Enlarge" tab does not work. I know that if I click on the picture itself, the picture will enlarge. Why list it if it doesn't... Read Post Go to top
PC Stitch Installation Problems
Thu, Sep 4, 2008 3:05 PM
Posted by Ysabel
1 Reply
Hi, I'm Ysabel from Dominican Republic.. I'm so exciting to get your free patterns but every time I tried to install the PC Stitch Software the systems says: "Setup.exe has encountered a problem and needs to close. We are sorry for the inconvenience." I have tried the two ways: automatically... Read Post Go to top
floss charts
Fri, Mar 28, 2008 4:39 AM
Posted by jenetta
1 Reply
can anyone tell me how to get my floss charts i have downloaded the pattern viewer the patterns are there but no color charts... Read Post Go to top
picture on grid paper
Fri, Oct 12, 2007 6:37 AM
Posted by Patricia
5 Replies
I have used this before, but for some reason, I cannot download a picture on the paper. Is there a fault?... Read Post Go to top
DMC Floss
Mon, May 22, 2006 8:42 PM
Posted by julierieh
2 Replies
hi..i was downloading the free patterns but i can't see the list of the DMC Floss that i'm going to use in each pattern. can somebody help me how to get the list of the DMC Floss that i'm going to use in each pattern? please help me..thanks... Read Post Go to top
Floss chart
Thu, Mar 2, 2006 5:30 PM
Posted by Heidi
1 Reply
I have downloaded two patternd into PC Stitch, but neither contains a floss usage chart to tell me which colors to use in the patterns. What am I doing wrong? Thanks - Heidi... Read Post Go to top
pc stitch
Sat, May 14, 2005 2:36 AM
Posted by AgTabby
1 Reply
The website for pc stitch seems to be out of order. Where else can I download the program? ... Read Post Go to top